If you need to cancel your booking, please contact Sterling Executive Transfer as soon as possible.
We will be happy to cancel & refund a booking as long as we have 24 hours notice admin charge will be applied.
If you cancel a booking after the vehicle has been dispatched then a charge will be incurred; the charge will be based on the distance/time that the allocated driver has travelled/spent prior to the point of cancellation.
Coach Transfer service are cancellation charge incurred: 50% of paid price for provision of service.
Coach Transfer service cancellation should be informed with in 15 days or 100% charge incurred of paid price for provision of service.
Paid Airport Transfer bookings All refunds will be decided by the manager, and payment will be refunded to the customers debit / credit cards.